Frequently Asked Questions
Whether you’re a newcomer seeking guidance on getting started, or a seasoned user looking for advanced tips, these frequently asked questions are a great resource.
We prioritize the security of your data. Caterbytes incorporates robust encryption, regular security updates, and compliance with industry standards to safeguard your information.
Your brand, your portal. Caterbytes lets you customize the entire customer-facing ordering experience to match your brand identity, keeping your look consistent and professional from first click to final payment.
Absolutely. We are committed to continuous improvement. Caterbytes undergoes regular updates with new features and enhancements based on user feedback and industry trends.
Caterbytes is designed with a user-friendly interface, and we provide training and support to ensure a smooth onboarding process for you and your team.
Yes, we offer dedicated customer support to assist you with any issues or questions you may have. Our team is committed to ensuring your experience with Caterbytes is smooth and successful. You can contact support here.
We provide a comprehensive onboarding process that includes guided setup, training sessions, and assistance to ensure a smooth transition to using Caterbytes.
Yes, Caterbytes provides ordering capabilities via cell phone, tablet or laptop.
Yes, Caterbytes leverages Stripe for credit card processing. You would need to establish a Stripe account to enable accepting payments.
Yes, Caterbytes supports, pick up, delivery and full-scale event catering with servers.
Caterbytes pricing varies depending on the size of your business and the number of users. A custom quote will be provided after a demo and discovery call.
No, your standard laptops and existing devices should work. Caterbytes is SaaS tool and requires no hardware or software installation.
Yes, Caterbyes comes with standard reporting for Orders, Customers, Sales, Scheduling and many more.